Using the App
How do I link a card on my YELL app?
To add a debit or credit card to your YELL account, follow these steps:
- Tap the “Cards” icon at the bottom of your screen to access the card management section.
- Tap the “Add account” button to begin.
- Click “Continue” at the Plaid screen.
- Enter your phone number and submit.
- Enter the code sent to you via text.
- Select your bank from the list of supported institutions.
- Log in with your bank credentials and choose the specific account you want to link.
- Once the process is complete, your card will appear in the “Cards” section for easy access and management.
What is the Bundle feature in the app and what does it offer?
The Bundle feature in YELL allows you to link multiple cards together, letting you view all your balances and transactions in one place. Instead of switching between different accounts, you can simply check your Bundle balance to get a comprehensive overview of all your linked cards combined.
How do I deposit cash to my YELL app?
To deposit funds into your YELL account, follow these steps:
- From the Home screen, tap the “Cash” button.
- Tap “Deposit” to highlight the option.
- Enter the amount you wish to deposit in the designated field.
- Tap “Continue”.
- Confirm the deposit amount is correct or click the edit icon to make changes.
- If you want to perform an instant transfer for a 2% fee, toggle the Instant Transfer button.
- Tap “Continue” to proceed to the final confirmation screen.
- Tap “Continue” again to complete the deposit process.
Your funds will be added to your YELL account.
How do I send money to another user?
To send cash to a friend using the YELL app, follow these steps:
- Select your friend from the Friends list.
- Click “Send Money” to start the transfer.
- Enter the transfer details, including:
- The amount to send.
- A brief description of the transfer. (optional)
- If necessary, attach a file to the transaction.
- Tap “Send” to proceed.
- Review the total amount in the pop-up and confirm the transfer by entering your PIN.
- After confirmation, a success screen will display:
- The amount sent.
- Your friend’s name.
- The date of the transaction.
How do I use my referral code in the YELL app?
To access and use your referral code, follow these steps:
- Navigate to the “More” section in the app.
- Select the “Referral” tab.
- View your unique referral code displayed on this page.
- Copy the code and share it with friends via text, email, or any messaging platform.
- Ensure your friend uses the referral code during sign-up.
Referral Rewards:
- When your friend spends their first $100 with YELL, you will receive $10 as a reward.
How do I withdraw funds from my YELL app?
To withdraw funds from your YELL account, follow these steps:
- From the Home screen, tap the “Cash” button to navigate to the “Manage Cash” page.
- Locate the “Withdraw” section and enter the amount you wish to withdraw.
- Double-check the amount to ensure it’s correct.
- Select the appropriate account for the transfer.
- Once all details are accurate, tap “Continue.”
Your funds will be successfully transferred to the selected account.
How do I unlink a card from my YELL app?
To unlink a card from your YELL account, follow these steps:
- Go to the “Cards” section at the bottom of your screen.
- View the list of your linked cards and tap on the card you want to remove.
- Scroll to the bottom of the screen.
- Tap the “Remove icon” option to unlink the card.
The card will be successfully removed from your account.
How do I pay an invoice through the app?
To make a payment, ensure your cards are linked in the app and that you have added cash to your YELL card. You can then scan a QR code at a POS terminal to process the payment or pay an invoice directly through the app.
Can the app be used offline?
No, the app requires an internet connection to function.