GLBA Privacy Notice

Last Updated: 5/23/2024

Facts: What does YELL Services, Inc. do with your personal information?

Why

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances.
  • Payment history and transaction history.
  • Account transactions and purchase history.

When you are no longer a customer, we continue to share your information as described in this notice.

 

How

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Yell Services, Inc. chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does YELL Services, Inc. share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. Yes No
For our marketing purposes-to offer our products and services to you. Yes No
For joint marketing with other financial companies No We don’t share
For our affiliates’ everyday business purposes-information about your transactions and experiences No We don’t share
For our affiliates’ everyday business purposes-information about your credit worthiness No We don’t share
For nonaffiliates to market you No We don’t share
To limit our sharing
  • Call: 877-390-4076—our menu will prompt you through your choice(s)
  • Visit us online: www.yellpayment.com

Please note: If you are a new customer, we can begin sharing your information [30] days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions?Call (877) 390-4076 or go to www.yellpayment.com

What we do

How does YELL Services, Inc. protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Yell Services, Inc. collect my personal information?

We collect your personal information, for example when you:

  • Open an account or provide account information.
  • Use your debit card or give us your contact information.
  • Show your government-issued ID.

We also collect your personal information from other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes-information about your creditworthiness.
  • Affiliates from using your information to market to you.
  • Sharing for non-affiliates to market to you.

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitons

Affiliates

Companies related by common ownership or control. They can be financial and non financial companies.

  • YELL Services, Inc. has no affiliates.
Non-Affiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • YELL Services, Inc. does not share with non-affiliates so they can market to you.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • YELL Services, Inc. doesn’t jointly market.

Other Important Information

For California Customers: If your account has a California mailing address, we will not share personal information we collect about you except to the extent permitted under California law.

For Vermont Customers:We will not disclose your personal information or financial information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.