Support & Policies
How do I contact customer support?
For support, you can always contact our customer service team via live chat, email, or phone.
To contact customer support via live chat, please visit the “Help Center” section in the app or visit our website. You can also contact us by email at [email protected], or by phone at +1(877) 390-4076.
Is the app free to use?
Yes, the app is free to download and use, offering a range of features without any subscription or maintenance fees. However, please note that some transactions, such as transfers and certain financial services, may incur fees to cover third-party costs. While many features are available at no cost, fees are applied in specific cases to ensure secure and efficient service.
What is your data privacy policy?
Our data privacy policy ensures that your personal and financial information is handled with the highest level of security and confidentiality. We collect only the data necessary to provide our services and do not share your information with third parties without your consent, except as required by law. Your data is encrypted and stored securely, and we comply with all relevant data protection regulations. For more details, you can review the full privacy policy in the app’s settings or on our website.
Can I have multiple accounts?
No, you can’t have multiple accounts. Our policy allows for only one account per person to ensure security and prevent fraud. If you need to make changes to your current account or have any special requests, please contact our support team for assistance.